Skip to main content

Outsourcing consultancy services//Age or Technical approach to evaluate

 Q. Why consultancy service should be outsourced?

A. Consultancy service is often beneficial  to outsource due to economies of scale of the service provider, one time nature of the work, expert services and lower cost with higher quality of work.

Q. Are all consultant same?

A. Even two commodities produced from ages differ in quality and cost. It is due to the competitive advantages identified by the firm or specific production possibility curve of each firm make them unique in terms of their product. As consultancy service is required in some specific areas of expertise, it is obvious that they differ.

Q. Why consultants delivering same service differs?

A.  Qualification of consultant ensure minimum quality of work not the maximum quality of the work. Qualification provided by any authorized body is concerned with general requirement in the market and not about the specific requirements of any employer. However, consultants are employed by any particular employer. Hence, it is necessary to build evaluation criteria for outsourcing consultancy services. 

Q. What should be evaluated while selecting consultant? 

A. Technical expertise and ability to deliver the product should be tested. Service industry rely more on labor (experts) than capital (machines). To measure age of consultant can ensure trust factor but it should be limited to small fraction of overall evaluation. Approach of delivering the service and human resource required for such approach should be evaluated. 

Q. Why age can not be the evaluating factor?

A. Age can show at most that they can be trusted in delivering services required. As the market is dynamic, new problems should be handled differently than previously. It is unlike delivering some already established commodity in the market. Expert service should also be able to deliver new requirements. Measuring age in consultancy service outsourcing without measuring their approach to work is like Kabir's saying "Bada huwa toh kya huwa, jaise ped khajur". Consultants will exit with money delivering some old stuff which has no relevance at all. Management who recommended by evaluating such work can not say they are wrong. Hence, they will report perfect execution of the work by their preferred consultant. Hence, BoD should come up with technical approach evaluation criteria while outsourcing consultancy services. 

Comments

Post a Comment

Popular posts from this blog

Sustainable development of Life

 XYZ whatever be the technicalities of a life process, the origin is, as I am convinced at this point of time, nothing but wish of Nature or who create the nature. The sole purpose of life is to consume itself. Consume is really the worst word in this context. Let me say to observe the beauty of itself by itself. Hence, we are designed in such a way with such and such purposes by the ultimate guiding truth which is ever full of knowledge of all kind. It can do anything (proof: various form of lives), it is evolved or it is ordained by truth can be a debate. Base of life is nature or life (especially human) struggle with nature to evolve itself. First one provide possibilities of re-creation of more sophisticated or more adaptable life suitable to the nature at that point of time, second is more egoist approach to life and claim nature as nothing but inert objects which are subject to enjoyment or preservation for enjoyment in future (as now discussed in the name of sustainable deve...
Post a Comment
Read more

Ethics : Dharma of Individual (Yoga Sutra)

 Ethics as virtue-  it is collection of desirable action for sustaining society. [dying for group's belief ] Ethics as utility- it is collection of desirable action for sustaining society and more rudely exchanged in name of utility, often society can buy desirable action for society and tag it with ethics. [dying in poverty is ethical but to save life by robbery is not] Ethics of universal rationality- whatever action that can be universalized is ethical and others are not. collectively it again universalize social needs over individual {I am deficient here....} Ethics of social contract- here even an attempt to hide the social behavior and labeling it as ethics has been withdrawn [collective interest labeled as ethics] In my limited understanding these alternatives, individuality is easily coerced by society. But these definitions are not capable to define anything at all. Many things now called Ethics are borrowed from religion. Mainly non-violence and etc. can be traced di...
Post a Comment
Read more

Dharma Ra Nyaya-1

 In no way I am writing with any certainty about these words or realities or whatever phenomena they are. But with quite a discussion with a learned friend of mine, clarity of thoughts seems to built within. However, from very surface reading and my own biases, Dharma and Nyaya have been same thing for me. Naya here is not a branch of philosophy rather justice in its strict sense.  What is Nyaya? In its day-to-day life, a decision by court of justice is itself justice. One can try to cry over and over yet in short run whatever a reason of court is will be justice. However, in truth, justice is related with what a pure human consciousness guide the human being as a justice is justice. Qualifying consciousness with purity may be a false attempt to define something undefined. Here, purity of reason can do good work. With hope , purity of reason coincide with one true reason by all human being. With a good wish, many have found to place great trust in universal reason or something...
Post a Comment
Read more